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Managing for results  

SNV’s sole purpose is to generate and contribute to lasting impact on the lives of poor and disempowered people. Increasing the result orientation of our work and improving our support systems accordingly continues to be one of the means to that end.

We assess our results to

  • prove = account for the results of our efforts
  • improve = to learn from the results
  • move = to manage towards better results

We distinguish external development results and internal organisational result areas

The development results are:

  • Impact – The improvement of access to good quality basic services and income, production & employment, and the related improvements in well-being of poor people.
  • Outcome – The improved performance of (groups of) client organisations and sector as a whole, in terms of delivery of basic services and value chains for the poor; and its related improved enabling environment.
  • Output – The quantity and quality of SNV’s services.

Questions we frequently ask ourselves:

  1. Is our support relevant for the poor?
  2. Is our support effective for our clients? (Will we support our clients to reach the poor better?)
  3. Is our support to our clients efficient? (With the same resources, can we support our clients better)

The organisational result areas are Finance, Human resources and Strategy.

Managing for results is operationalised through SNV’s Primary Process – Triple A (analysis, action and assessment).
 
SNV commissions annually five external, independent corporate evaluations. Read more:

 
   
 
 
 
   
 

In the Spotlight 

High response to call for external evaluators
Evaluations 2008-2009

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Poverty alleviation through tourism
Impact assessment in pro-poor tourism chain development

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115 SNV cases collected
To analyse and learn

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